Customers reviews

Accogliente e decisamente graziosa, pulitissima e tenuta con grandissima cura. Dato il nostro arrivo nel tardo pomeriggio abbiamo preferito fare il check in online, e pur non avendo mai visto fisicamente il personale di Acacia, ma lo abbiamo sentito vicino e presente per ogni nostra richiesta/domanda! Nulla da eccepire! Consiglieremo certamente la struttura!

Lovely apartment. Great location within walking distance of everything in the city, including the Duomo, Uffizi, and many churches. It's located minutes from many restaurants and eateries as well. The apartment itself is very charming with a lovely patio. Great space to stay in and hang out. There's even a cat that roams the courtyard of the building who likes to welcome you home. The staff were also so accommodating. They gave so many recommendations for things to do not only around the city but around the entire Tuscany area. Would definitely stay with the company again. Great experience.

Design, localização e funcionalidade. Perfeito !

sinceramente me gustó todo. Un apartamento pequeño pero muy acogedor y super bien ubicado. Si vuelvo a Florencia vuelvo a alojarme aquí sin duda alguna. Melania que fue la chica que nos atendió al llegar super amable y simpática.

The apt is perfect! Location is the best, near any sites and shops. Located in a warm and convenient road, including many good shops, i.e. italians’ winner coffee shop(flat white is amazing)! Famous panini shop! Good pizza( Napoli 1955)! And it’s very quiet, which is every important. The only negative part is no elevators, if you have many luggages, it takes some time to carry them

The apartment is very beautiful, clean and tidy. Convenient transportation, you can walk to Piazza della Signoria , Uffizi, Basilica of Saint Mary of The Flower and even Michelangelo square. Looking forward to checking in again.

Perfect location : about 3 minutes walking to the best museums, and never more than 10 to join all the places we wanted to go! The apartment was bigger than we thought and perfectly clean. Thank you Diana for answering our questions so quickly, and see you very soon! ( airbnb)

The location of this apartment is excellent, it couldn’t be more central. With the central location, there comes a little noise at night. Diana and her staff were wonderful and very reactive to our communication. Excellent host!

A beautiful apartment in the very center of Florence. Wonderful to be so close to the Uffizi and Duomo! Due to the holidays however, the noise from the street was deafening! They kindly supply earplugs. For us it was fun to be in the middle of all the festivities!

“The apartment is in a quiet street very close to all the major sights in Florence. It is very large with lots of windows and a small patio outside that we couldn't use in the winter but it was nice to be able to look outside. There were two large spaces with pull-out sofas and a loft with a large comfortable bed. The full bath was off the kitchen, and the half bath (no toilet) was very large with plenty of closet space, a shower and double sinks. The kitchen was equipped with a few pots and pans, dishes, etc., enough to enjoy breakfast or a light lunch. We had some trouble with the electricity to run the kitchen appliances, but Diana sent someone over right away to fix everything. We would highly recommend this lovely spacious apartment, especially for a longer stay.”

La déco et la praticité de la cuisine Le bruit de la rue, de la chaudière (si c'en était une) tout près de la tête de lit mais des bouchons d'oreilles étaient fournis et l'odeur persistante de javel/ozone qui sort des robinets (propre à tout Florence apparemment)

We stayed at Diana's place for three nights. This apartment is amazing, the decoration, the cleanness, the location, etc. everything is perfect. Diana prepared every single detail that we would need. Even though there is no elevator, the stairs are very wide and not difficult to climb at all. There are two 85 year old grandparents in our group. They have no trouble to climb the stairs. I would definitely stay here again if I go to Florence.

This place is awesome and the location is great. Plus as an added bonus the hospitality was impeccable!

Diana and her team are simply amazing. The experience in Florence was stunning. We loved the apartment for its style, proximity, and hospitality. I hope to visit Florence again in the future and will definitely be booking with Acacia for sure when I return. - Eric

This apartment was the perfect "home" for our time in Florence. It was comfortable and conveniently located! My favorite thing about it is the traditional styling...we wanted to make sure that even when inside, we knew we were in the heart of a beautiful Italian city, and this apartment did just that. It's located on a very well-kept street and in walking distance to everything in Florence. We appreciated the supply of movies on DVD, which provided for some relaxing evenings after active days in the city. It was also supplied with some essentials like coffee, espresso, sugar, toilet paper, etc. One minor issue is that on nice evenings, it would get loud with people/music echoing from the Piazza del Strozzi, but we found that closing the interior shutters in addition to the windows, helped a lot. We hope to visit again some day!!!”

It was an amazing 5 days in Florence. The apartment was spanking clean, big and spacious as the photos show. Yes, it is definitely in a noisy part of town, but if you have earplugs that will help a bit (or lots of wine!) The apartment is in the middle of it all, a sweet little market just outside our door. Everything you need is close by. Diana has a beautifully curated Welcome book + map of the city of Florence with all the information/tips a visitor could want. We will definitely return. Thank you!

Appartamento pulitissimo, elegante e essenziale in un ottima posizione, a 10 min a piedi dalla stazione centrale e a 10 min dal centro di Firenze; nella zona in cui si trova l'appartamento sono presenti locali carini e numerosi ristoranti dove si possono assaggiare dei gustosi piatti tipici fiorentini. L'host puntuale e cordiale ci ha fornito tutte le info e i consigli per un soggiorno perfetto.

This place is absolutely adorable! The view from the terrace is so stunning I cried a bit the first time I took it all in! The bed was ridiculously comfy, the decor was beautiful, and it was in a great location (we walked everywhere easily- 5-10 minute walk to a major shopping district, 15-20 minute walk to the Florence Cathedral, 20-25 minutes to the train station). It’s definitely small overall, but was definitely doable for the 3 days we were there. The bathroom was very narrow and has a shorter angled ceiling so it causes some...creativity for taller people (my husband is 6 foot tall and just had to be careful about not bumping his head or knees) but we found we had that issue just about anywhere in Italy we stayed. We had everything we needed and made a few meals there without problem. We were also arriving late at night and they arranged a self check in which went perfectly and was easy to do. I absolutely recommend staying here anytime you’re in Florence and we would be glad to stay again if we come back!!!

Great location, quiet and with plenty of restaurants close by. Very clean and comfortable. Great check in. We were met by Diana who very kindly helped us with our luggage up the 5 flights of stairs. She provided us with a fantastic map marked with the main attractions, restaurants and lots of other helpful information. We had one night, quite late, the hot water went out and I messaged Diana not expecting to get a response till the morning but she was very quick to respond and helped us rectify the situation, which was very much appreciated. Enjoyable stay in Florence. Thank you

Amazing place. Right next to the beautiful Santa Croce church. Super quiet and super stylish. Suited us perfectly. Diana had a phone she loans to guests with google maps and calls included. Helped us so much renavigating the city. She has also created her own map of the city, with eating spots and must sees, that she gives to everyone on arrival! We tried a few of her recommendations and her taste was excellent. She also helped us with various needs we had in our stay there and all in all helped make being in Florence super easy to navigate. Highly recommend