Customers reviews

This might have been one of our favorite places we’ve ever stayed in. The location was amazing, and super close to all the sights without being noisy and busy. Inside was super spacious and had wonderful amenities and the beds were very comfortable. The only downside was that there were a few mosquitos that got inside before we arrived but there are mosquito screens on the windows to try to prevent some of that. Would love to stay here again!

A really good property, and as described on the website. The property is within walking distance of the city centre (about 15mins to the cathedral) and is in a nice, quiet and relaxed neighborhood. Good communication in the run up to our stay, and they helped arrange an early check in to suit our flight arrival time.

I had a delightful stay at this quaint studio apartment in Florence. The flat, though compact, was well-equipped and meticulously clean, offering a comfortable retreat after a day of exploring. The decor, with vintage photos and antique furniture, added a unique charm, blending modern comforts with a touch of historical elegance, just as described. The host was amiable and always prompt in responding, making the stay smooth and enjoyable. The location is great, surrounded by museums and bars, making it a perfect base to delve into Florence’s rich history and night life.

The best Firenze Airbnb experience ever!! The best location in the town, can’t believe that we could live such close to the Palazzo Vecchio. Diana and her colleagues are very nice and introduced everything of Firenze to us. Amazing.🤩

Diana was very responsive and helpful when it came to some of the issues we ran into with our flight arrival times. She was also very informative and did not leave a single detail out when it came to renting out her place. The area is also very private, but still only a 5 minute walk from the Ponte Vecchio. The place is perfect for two people, and includes many amenities. Diana also works closely with a rental group called Acacia, and upon arrival were very friendly and helpful when first arriving in Florence. Maintenance and the front desk is also quick to respond when we had any technical difficulties. Check in and Check out is also extremely easy.

El departamento está súper equipado, con acceso en elevador y rampas, amplio, moderno y acogedor. La ubicación no es precisamente el centro pero cruzando el puente. La zona tiene muchos restaurants y bares. Tienes un centro de lavado en un cuartito cerca del departamento en en mismo piso que resulta conveniente. Tiene aire acondicionado que se agradece con el calor de verano. Muy recomendable.

Diana’s place was excellent and just what we needed for a short trip to Florence. The apartment was spacious cosy and clean with all the items you will need for your trip including a good shower excellent kitchen and air con. The apartment is next to lots of shops (inc supermarket) and restaurants. Other reviews said it could be noisy but this wasn’t our experience. Diana was really proactive about communicating with us both when we booked and shortly before we arrived. This included navigating the online booking and the completion of the Tuscany tenancy arrangements. The arrangements to collect the keys were great and at the office one of the team gave us a map and very helpfully pointed out some places of interest and other information to make our stay great. Diana very helpfully made us aware on the day of street closures as a result of a medieval football match taking place in Santa Croce and whilst it was tricky to navigate street closures Diana’s advice was v helpful.

Appartement très bien décoré, très confortable, et très bien équipé…sauf qu’il manque un micro-Ondes. Très bien situé….à cinq minutes à pieds de boulangerie, pâtisseries et épiceries. Il ne vous faudra que 5 minutes pour traverser le pont À. Vespucci et une quinzaine pour vous rendre dans le quartier historique. Diana a toujours répondu rapidement à mes questions. Grazie Diana. Je recommande fortement cet appartement dans un quartier calme et résidentiel .

Great Apartment. It was walkable to everything we had wanted to do. Host was responsive and kind. We only had a couple of issues. Just to note, washer/dryer amenities are not in unit. Theres a charge for the wash and dryer. We also ran out of towels and had to wash within 3 days of being there. More towels would’ve been nice. The last thing was we were stuck outside one of the nights. The exterior door was stuck. It was cold and we had our children. 6 & 7. No one could get in or out of the building. I messaged Diana but didn’t get a response until 30 min had passed as it was later in the evening. Luckily there was a guest with the exterior key. First couple times it wouldn’t work. It finally did. We were honestly terrified it wouldn’t reopen. We (other guests that were staying in the building) propped the door open in case anyone needed to gain entry or exit. It was fixed the following morning. Other than this issue, the apartment was perfect. Big and clean. We would stay here again.

Diana's place was amazing! Great location, we were close to everything. It was very clean and welcoming.

Diana’s apartment has one of the best locations in Florence, if not the best! It is very close to everything, Duomo is right around the corner, a grocery store directly across the street and many other things to do and eat within walking distance. This place can easily fit 8 adults more than comfortably. We were a party of 7 and the space was HUGE! It was much more than we needed. The decor was fitting for Firenze. Yelana was very welcoming when we arrived and Diana was a great host. Very responsive and accommodating. She was quick and understanding to our requests. Highly recommend this stay.

Amazing stay. San Lorenzo has a charm you wont find anywhere else in Florence. Live music can be heard from the balcony each night, and a lively murmur plays in the backdrop of every moment (without being obtrusively loud). Diana was such a kind host, so responsive and helpful with any and all questions. Only hope I will be coming back to stay again.

The apartment is on a very quiet street, yet just a minute from the very lively and charming Piazza Santo Spirito. The nieghborhood is a joy - a mix of locals and tourists, yet away from the hustle and bustle across the river. There are basic services just a minute or two away and the area is full of restaurants, cafes and bars. The apartment is full of sun all day, having three exposures. The furnishings are done with care and the apartment is extremely clean. Both bedrooms are spacious and the beds are super comfortable and it is pleasantly quiet at night. The kitchen has everything you could want to make a meal and eat in. The living room is comfortable with nice art books to inspire your trip in Firenze. I would definitely go back to Ciclamino. The service from Acacia was exceptional: accommodating and professional.

We had an absolutely amazing stay here. The layout of the apartment is super cool, the terrace had a great view, and everything was clean. The location was perfect as it was easily walkable to any destination we wanted to visit. When we were checking in, the host provided us with a map of recommendations which was really helpful. I would absolutely recommend this place and will be staying here if I return to Florence.

Very characterful apartment at the top of a historic building. Great location for seeing all Florence has to offer and a short walk to the train station that’s handy for day trips. Very comfy bed and the terrace was the cherry on top. Would love to visit again some day.

Book if available. Everything is better than the description and pictures can convey. The host is so personable and accommodating. Everything works, there are tons of extras, but you’re going to feel majestic and incredibly relaxed staying there and that can’t be quantified. It’s very quiet at night. The whole town is walkable from here. Parking is nearby. Was able to cook whole meals and do laundry during our stay. I already miss it..