How can I book an apartment?

Will I be charged any additional costs apart from the rent?

How do I know if a property is the perfect home for me?

What type of facilities can we expect to find in the apartments?

Can you provide any documentation that I can use for my VISA?

Are the neighborhoods around my apartment safe?

After booking an apartment can I modify or cancel my reservation?

Are your rental apartments centrally located and/ or close to public transportation?

Are all apartments strictly holliday rentals or is it possible to obtain long term contracts?

Are the listed rental prices negotiable or final? Is it possible to get a discount?

We are traveling with our children. Can you provide a baby cot or other specific needs?

How do I pay my stay?

Do I have to sign anything at check in?

Can we check in/out early in the morning or late in the night?

How to read numbers of the doors on the streets?

I’m driving to Florence, can I enter city centre and park ?

What shall I do to require some extra services?

How do I get the keys of the apartment?

I’m in the apartment and there’s something broken or if an appliance doesn't work. What should I do?

What shall I do to grant you a deposit?

Do I need to bring AC adaptors?

If something in the apartment breaks during my stay, due to my fault or not, then what happens?

Is there somebody from the office that can come visit me during my stay? Will I be warned before?

Is it possible for me to check out on my own?

Is it true that you have many mosquitoes in Florence all year round?